The Pentax class action lawsuit asserts that the company should have covered the cost of repairing the cameras, but instead pushed this cost on to its consumers. Instead, customers allegedly had to cover the cost of Pentax repair out-of-pocket. The company further injured customers by not offering Pentax repair after customers complained about their cameras’ defects. Additionally, the company has refused to provide an adequate Pentax repair plan to compensate consumers. The Pentax camera class action lawsuit then goes on to argue that the company further financially injured its customers, challenging the company’s approach to Pentax repair in light of the defect. Though the cameras do come with a warranty, the warranties are allegedly not sufficient to cover Pentax repair for the aperture defect, because the defect often materializes after the warranty ends. Allegedly, this experience should have been enough to ensure the proper design and manufacturing of the Pentax camera products.

The camera functionality problem class action lawsuit argues that Ricoh USA, the makers of Pentax cameras, had significant experience from its prominent role in the camera industry. The company reportedly had the means and methods necessary to test the camera before it was released into the market, to ensure that the cameras were in good working order. Additionally, she also seeks to establish subclasses of customers who purchased cameras in New York and Virginia in the same time period. She seeks to represent a Class of all United States customers who purchased a Pentax K-30, K-50, or K-70 model camera for personal use since Dec. She stresses that thousands of customers complained to Ricoh about the aperture problem “to no avail.” To support this point, Kyszenia cites numerous customer complaints about the cameras that she says are similar to her own. The Pentax camera class action lawsuit argues that the defect which causes the cameras to produce black pictures is a problem with the aperture, the opening in a camera lens through which light passes to enter the camera.Īllegedly, many other customers experienced similar problems.

Allegedly, the problem is the result of a manufacturing flaw or design defect, affecting Pentax K-30, K-50, and K-70 models. She states that this is a problem that plagues not only her camera, but a large portion of Pentax cameras produced. However, the Pentax repair class action lawsuit asserts that the problem with her camera did not occur until after her camera was out of warranty.

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